Here you'll find a clear, straightforward explanation of what personal information, payment data, and browsing activity bk3e collects, where it is stored, and who can access it.
Bk3e ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use bk3e's website, mobile app, or any of our services, how that information is used, and the steps we take to keep it secure.
By accessing the bk3e platform or creating an account, you agree to the terms of this Privacy Policy. This policy works in conjunction with our Terms & Conditions and the two complement each other.
In plain terms: Your data is never sold to anyone. It is used solely to provide you with a better service and to meet our legal obligations.
This Privacy Policy applies to bk3e's website bk3e.click, mobile application, support chat, email communications, and all related services. It does not apply to third-party websites or applications.
Bk3e only collects data that is strictly necessary. Requesting unnecessary information goes against our policy.
| Data Type | When It Is Collected |
|---|---|
| Full Name & Date of Birth | At registration, for age verification purposes |
| Mobile number & email address | For registration and communication purposes |
| Current residential address | During KYC Verification |
| National ID card or passport | During identity verification (optional or when required) |
| Payment Details (Mobile Number / Bank) | At the time of deposits and withdrawals |
| Support chat transcripts | Support Contact Hours |
Bk3e uses your data only for the purposes listed below. It is never used for anything beyond these.
To opt out of promotional messages: Go to your account settings and update your "Notification Preferences", or let our support team know. Even if you opt out of marketing messages, important account-related notifications will continue to be sent.
Bk3e never sells your personal information to third parties. However, in certain specific circumstances, limited information may need to be shared.
| Who We Share With | What We Collect & Why |
|---|---|
| Payment providers (bKash, Nagad, etc.) | Limited payment information required to process transactions |
| KYC Verification Agencies | Full name, photo, and ID details for identity verification |
| Cloud & Technology Service Providers | For data hosting and server management, under strict contractual agreements |
| Government & Legal Authorities | Under a court order or legal obligation — only the specific information requested |
| Fraud Prevention Agencies | In accordance with industry standards in cases of suspicious activity |
Strict Rules: bk3e does not share your information with any individual or organization outside the above list. All third parties we work with are bound by data protection agreements.
Bk3e uses industry-leading technology and practices to protect your information. This is not just a promise — you benefit from this protection with every transaction.
You can help too: Use a strong password, keep 2FA enabled, and never share your password with anyone. bk3e will never ask for your password by phone or message.
The bk3e website and app use cookies. Cookies are small text files stored on your device that help the website recognize you.
You can delete or block cookies through your browser settings. However, disabling essential cookies may prevent login and betting features from working properly.
You have certain important rights over your personal data. bk3e respects and upholds all of these rights.
Time Limit: We will respond to any request to exercise your rights within 30 days. Complex requests may take up to 60 days, and you will be notified in advance if that is the case.
Bk3e does not retain data longer than necessary. Different types of data are subject to separate retention policies.
| Data Type | Retention Period |
|---|---|
| Active Account Data | For as long as the account remains active |
| Closed Account Data | Up to 5 years after account closure (for legal reasons) |
| Transaction records | 5 years (as required by financial regulations) |
| KYC Documents | 5 years |
| Support Conversations | 2 years |
| Log files & security data | 1 year |
| Marketing Preferences | Deleted immediately upon opt-out |
Once the applicable retention period expires, data is securely deleted or anonymised. No data is retained beyond what is necessary.
Bk3e strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal data from minors.
If a parent or guardian believes their child's data has been accidentally collected by bk3e, please contact us immediately at support@bk3e.click. We will arrange for that data to be deleted within 48 hours and the associated account will be closed.
For Parents & Guardians: To prevent children or teenagers in your household from accessing bk3e, enable parental controls on your device and keep your password secure.
Bk3e may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via your registered email or an in-app notification. The "Last Updated" date at the top of the page is always kept current.
If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please get in touch with us:
We take every data protection request seriously and make every effort to respond as quickly as possible.
Here is what we do to keep your information secure at every step.
Every data transmission between your device and our servers is encrypted with TLS 1.3. No one can intercept or read your data in transit — the same level of security used by banks.
Bk3e has a firm rule: user data is never for sale. Selling your personal information to advertisers, data brokers, or any third party is a direct violation of our policy.
You can request to view, correct, or delete your information at any time — from opting out of marketing messages to deleting your entire account data. Every decision is yours.
If a login attempt is detected on your account from an unfamiliar device or location, bk3e immediately alerts you via SMS or email and, if necessary, automatically secures your account.
Bk3e only collects information that is strictly necessary. No excessive personal data is requested. Once the retention period ends, all data is securely deleted.
Bk3e's security systems are audited by independent experts multiple times a year. Any vulnerabilities found are addressed promptly.